Customer agreement
The documents your IG-One Order Form incorporates. Together with your signed Order Form, they form the Agreement between you and Berkeley Myles Solutions Ltd.
Version 1 · 30 September 2026General Terms and Conditions
The core terms for every subscription: payment, intellectual property, confidentiality, suspension, termination and liability.
Service Specific Terms
Terms for the subscription itself, setup and professional services, support, updates, usage and AI features.
Data Processing Agreement
How we process personal data on your behalf, including our obligations as processor and the approved subprocessors.
How the documents fit together
Your Order Form sets out the software, number of users, fees, billing and term of your subscription. It incorporates the three documents above, and the Agreement is formed when both parties have signed it.
If the documents are inconsistent, they apply in this order:
- the Order Form, but only where it expressly states that it amends or overrides the other documents
- the Service Specific Terms
- the General Terms and Conditions
- the Data Processing Agreement
- the rest of the Order Form
For the processing of personal data, the Data Processing Agreement takes precedence over all the other documents.
Versions
Your Order Form names the version of these documents that applies to you. The documents on this page are version 1, dated 30 September 2026.
When we publish a new version, earlier versions will remain available here.